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Hotel · Hanoi · Ha Noi Municipality

Hanoi Center Silk Classic Hotel & Travel

A 4-star stay in Hanoi's Old Quarter, steps from local markets and the lake, with spacious family rooms and a welcoming team.

  • Central Old Quarter location
  • Family-friendly suites with city views
  • Attentive staff and daily perks
8.5 Great 5485 reviews Booking.com 8.5 · 5485 reviews

About

Hanoi Center Silk Classic Hotel & Travel

Hanoi Center Silk Classic Hotel & Travel sits on Pho Bat Su, in the heart of the Old Quarter's Hang Bo ward. The hotel is a 20-minute walk from the train station and 16 minutes on foot from the Flag Tower of Hanoi. The restored Hoan Kiem Lake and its historic temple are also within an easy stroll.

Rooms are decorated with a traditional aesthetic and many offer city views. The property includes a restaurant, a spa and wellness centre, and a sun terrace. Free Wi-Fi is available throughout, and the 24-hour front desk can arrange tours, laundry, and airport transfers.

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Attentive, high-rated staff — Guests consistently mention the helpful, attentive team, from early check-in to booking trips and offering free extras like wake-up calls.
  • Central Old Quarter location — The hotel is minutes on foot from Bat Dan Street, the street market, and Hoan Kiem Lake, with many bars and restaurants nearby.
  • Family-friendly room options — Several suite categories accommodate bigger groups, with multiple king beds or sofa beds, and amenities like cots and a children's play area.
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Worth weighing

3 to weigh
  • Comfort scores lower than other categories — While rooms and service rate well, the comfort category trails at 7.2, suggesting some guests found beds or soundproofing inconsistent.
  • Parking may require valet — On-site parking is listed, but valet parking is mentioned, which could mean limited self-parking spaces in the busy Old Quarter.
  • No pets allowed — The hotel does not accept pets, so travellers with animals will need to look elsewhere.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Family Suite

  • 1 King-size bed,2 King Size Beds
  • City view
  • Shower
  • Heating
  • Balcony

King Suite

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Air conditioning

Classic Quadruple Room

  • Sleeping arrangements for 4 persons
  • Shower
  • Heating
  • Air conditioning

Family King Room

  • 1 King-size bed,1 King-size bed and 1 Sofa bed
  • City view
  • Shower
  • Heating
  • Bathtub

Deluxe Family King Room

  • 1 King-size bed,2 King Size Beds,2 Double beds
  • City view
  • Shower
  • Heating
  • Air conditioning

Deluxe Room

  • 2 Single beds or 1 Double bed,1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Suite

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essentials

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Air conditioning
  • Heating
  • Safe deposit box
  • Lift

Food & Drink

  • Restaurant
  • Snack bar
  • Coffee shop
  • Happy hour
  • Welcome drink
  • Tea and coffee facilities
  • Mini-bar

Services

  • 24-hour reception
  • Express check-in/out
  • Luggage storage
  • Currency exchange
  • ATM/cash machine
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/ticket assistance
  • Paid airport shuttle

Wellness & Leisure

  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Fitness centre
  • Sun terrace
  • Garden area
  • Leisure/TV room

Family

  • Cots
  • Babysitting/child services
  • Playpen
  • Children's buffet
  • Children's play area

Business

  • Business centre
  • Fax/photocopying

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 5485 reviews

Guest-rated 8.5/10 from 5,485 reviews

Booking.com · 8.5 · 5485 reviews
8.5Verified guest

“A freshly renovated hotel that made a great base for exploring Hanoi. The staff were remarkably helpful, letting us check in early, and the compact room had a lovely balcony. The location was superb, just a few metres from Bat Dan Street and about a 20-minute walk from the train station. A great stay overall.”

8.5Verified guest

“The team here were wonderfully friendly and attentive, offering free wake-up calls and ironing. The atmosphere was calm and quiet throughout.”

8.5Verified guest

“Our suite had a gorgeous view over the city, which really added to the charm. There was plenty of room for our group to spread out and relax.”

8.5Verified guest

“The hotel's traditional look and comfortable lounge areas made for a very pleasant stay.”

8.5Verified guest

“Immaculately clean room with lovely decor, right in the thick of Hanoi. The staff were superb, and the coffee and tea station was always well stocked. They also provided bottled water daily—a thoughtful touch for travellers.”

8.5Verified guest

“The service was the highlight of my stay—so attentive. They quickly let me know when a Ha Long Bay trip opened up after a cancellation. The hotel has a charming, traditional style with comfy seating areas for meals or relaxing.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hoan Kiem Lake: A short walk from the hotel, the lake is a scenic spot for a morning stroll and is home to the ornate Ngoc Son Temple, an 11th-century landmark.

Old Quarter streets: The hotel sits among the lively streets of Hang Bo and Bat Dan, where you'll find street markets, casual eateries, and traditional shops.

Hanoi Train Station: The station is about a 20-minute walk away, making it a practical base for those continuing onward by rail.

41 Pho Bat Su 41 Pho Bat Su, Hang Bo, Hoan Kiem, Ha Noi, Viet Nam, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 13:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
61 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 13:00 to 23:59, and check-out is at 12:00.

Does the hotel offer parking?

Yes, parking is available, and valet parking is also offered.

Are pets allowed at the hotel?

No, pets are not allowed.

Is there an airport shuttle service?

Yes, there is a paid airport shuttle available.

What room types are available for families?

The hotel offers several family-oriented rooms, including the Family Suite, Family King Room, and Deluxe Family King Room, some with multiple king beds or a sofa bed.

Nearby

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The bottom line

A reliable, well-located choice for families and first-time visitors to Hanoi who value attentive service over luxury frills.

8.5Based on 5,485 reviews and our editorial review

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